Browsing articles tagged with " bus"
Mar 16, 2017
emilyharrup

Colchester bus services – did you know?

If you have a direct bus service in walking distance of your house, why not try the bus as a greener and more sustainable way to travel into town or to work?

You can incorporate a bit of physical activity into your daily journey, and if your route has bus lanes you could reach your destination quicker than by car in peak hours especially if you factor in having to find a parking space.

Below we answer a few questions you might have about bus services in Colchester.

I live in Colchester, are there many frequent bus services? There are ten local bus services into the town centre provided by First and Arriva with a frequency of every 10 to 20 minutes.

Are there more buses suitable for commuting? There are 19 bus services into Colchester with an up to hourly frequency provided by First, Arriva, Hedinghams and Chambers.

How will I know when my bus will arrive? Download First and/or Arriva’s app that includes real time information, as well as route planning and timetable info. The electronic boards at some bus stops are now showing real time information.

Is there a ticket allowing travel on any bus? There is a range of multi-operator tickets including Day Rovers, Weekly to Annual Borough Cards, Evening and Sunday savers.

I never have cash on me. Buy a mobile ticket. First and Arriva sell M-Tickets for most of their products.

I only want to use the bus on some days. First offer carnet tickets for part time travel over 1 or 3 months.

It’s too expensive to travel with my children. First and Arriva offer Family tickets to discount travelling with children over 5 years old.

If you want to find out more about local bus travel, including downloading our frequent bus routes map, journey planners, links to the bus operators websites and apps click here

If the organisation you work for is a member of the Colchester Travel Plan Club (you can check here) , you usually travel to work by car but you would like to try the bus – we are offering some FREE First and Arriva carnet tickets for you to give it a go. Email travel.plan.club@colchester.gov.uk if you are interested.

Mar 3, 2016
emilyharrup

FREE carnets for drivers to try the bus

Bus ticketIf you live locally and drive to work, have you considered using the bus? We have 5 FREE bus carnets* up for grabs for 5 drivers to try the bus!

Interested?

First check if there is a frequent bus service near you using this journey planner www.travelinesoutheast.org.uk/se

 

Then email travel.plan.club@colchester.org.uk and include the number of your local bus service.

*Offer only open to members of Colchester Travel Plan Club.  Choice of Network Colchester (10 journeys over 2 months) or First services (12 journeys over 1 month) Everyone who emails by the 15 March will be put into a prize draw and the first five names will receive a carnet of their choice.

Helping you use the local bus network

Useful apps

Network Colchester/Arriva

M-Tickets, timetables, journey planning and real time information www.arrivabus.co.uk/app/

First Essex buses

M-Tickets, timetables, journey planning and real time information (some areas) www.firstgroup.com/essex/plan-journey/first-travel-apps

Traveline South East

Public Transport journey planner incorporating walking and cycling routes www.travelinesoutheast.org.uk/se

Twitter

Arriva Essex – @ArrivaEssex

Chambers – @ChambersBus

First Essex – @First

Essex Hedingham – @HedinghamBuses

Network Colchester –  @NColchester

Stephensons of Essex – @BreezeBuses

Colchester Park and Ride (Junction 28 off the A12)

£3 daily or cheaper with a season ticket. Fast, frequent buses to town.  www.essexhighways.org/Transport-and-Roads/Getting-Around/Bus/Park-and-Ride/Colchester-Park-and-Ride.

Day Family ticket

Unlimited travel with up to 2 children for £5 a day. Both Network Colchester and First offer this ticket. (not a multi-operator ticket)

Oct 9, 2015
emilyharrup

ECC consultation on changes to bus services

ECC are also consulting on proposed changes to the bus services they support.

ECC say ‘The consultation sets out a proposed revised policy for doing this and the proposed revisions to the existing network that will result. The policy is based on responses to previous consultations which asked about people’s priorities.

The results of their draft Bus and Passenger Strategy consultation earlier in the year are also provided and it will be of interest to Travel Plan reps that the feedback on key issues reflects the findings of the bus surveys we have carried out amongst members.

The issues that people raise most often when asked how their service could be improved were:

·         Design, comfort and condition of the bus.

·         Punctuality: people want buses to be on time.

·         Drivers: people want their drivers to interact positively with them as customers and to be considerate of them as passengers.

·         Information: people want better real time information at all points in their journey.

·         Frequency and routes: people want frequent buses on convenient routes

The current consultation is about changes to specific bus routes, particularly timetables in the evenings and at weekends and lists each service (by district) and says what the proposed change is (if any) plus the reasons why.

It is a bit of a laborious process going through the online survey, but the survey doesn’t require an answer to every question, so you can just scroll down until you find the bus service/s that you are interested in and skip the rest.

It is worth encouraging colleagues and students who might use these services to respond as individuals if these changes affect them.

The CTPC will send a response based on a review of the proposed revised policies.  If you have any specific points you want including please let us know.

The deadline is the 21 October.

ECC Bus services consultation

Feb 19, 2014
emilyharrup

Bus users survey results

Bus clip art

It’s taken us a while, but at last we can give you feedback on the bus users survey we undertook back in May 2013.

We had a great response of 882, so thanks to the Uni, 6th form college, Colchester Institute and Colchester Borough Council for taking part.

There was lots of positive feedback with the majority of users being satisfied with the connections of the buses with other local public transport, ease of access of amenities, appearance and greeting/welcome from bus drivers, ease of getting on and off buses, number display etc.
However there were a number of issues highlighted.

The two main issues identified were:

  • Punctuality  – 57% were not satisfied with the punctuality of their bus, however sighted traffic congestion (48%) as the main factor causing the bus to be late
  • Timetable provision – issues of missing/out of date/discrepancies between online and hard copy versions/electronic displays not working and overwhelmingly, 56% said they found it difficult or very difficult to actually navigate the timetables

Other key issues were:

  • Lack of late running services – particularly those buses mainly serving student population
  • Cleanliness of interiors
  • Helpfulness, politeness and friendliness of drivers
  • Seating and shelter at bus stops both in and outside the town centre

Traffic congestion is an ongoing issue,  and a main reason for encouraging more people to use the bus, but it’s a chicken and egg situation, as at the same time it is also a barrier to getting people on the bus in the first place.

We appreciate things may have moved on since we did the survey.  For example ECC are currently working on a project taking over responsibility for all timetables at bus stops.

So we are also in contact with Colchester Bus Users Group (C-Bus) to get their view on the timetable issue as they have been auditing the new timetables that have been going up.

As the majority of feedback was about First buses, we are going to share the results with them and talk to them about the key issues raised.  We have already shared Network Colchester’s results with them.

We will get an update on the telematic screens, plus find out what the policy is from ECC re bus stop facilities.

Overall the survey provided us with lots of useful information that we can use in our efforts to promote bus use so thanks very much to everyone who contributed and apologies for the time taken to feed back the results.

 Here is a summary of the results

 

What’s coming up?

5 - 19 May Colchester Walking Challenge

10 - 25 June Colchester Cycle Challenge

(10 - 17 June National Bike Week)

14 June CTPC members meeting

15 June National Clean Air Day

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